Frequently Asked Questions
This Agreement was last modified on 18th february 2016
How do I place an order?
Simply browse our products, add items to your cart, and proceed to checkout. You can pay securely using Mobile Money, Visa/Master Card, or Cash on Delivery (depending on your location).
Can I modify or cancel my order after placing it?
Orders can only be modified or canceled within 2 hours of placing them. Please contact our support team as soon as possible.
What payment methods do you accept?
We accept Visa, MasterCard, Mobile Money, and Cash on Delivery (depending on your location)
Do you deliver to all locations in Ghana?
Yes, we deliver nationwide. Delivery fees and delivery times vary depending on your location.
How can I track my order?
Once your order ships, we’ll send you a tracking number via email or SMS. You can also log into your account to view real-time updates.
What is your return policy?
We accept returns within 3 days of delivery if the item is unused and in its original packaging.
Do I need an account to shop?
No, you can checkout as a guest. However, creating an account allows you to track orders, save addresses, and enjoy faster checkout.
How can I contact customer service?
You can reach us via email at support@presafetytechnology.com, or by phone on +233 244 000 000. Our support team is always available to help.